orca.floEvery Jeddah order, table and booking answered on WhatsApp, day and night.
Short answer
OrcaFlo answers Jeddah customers on WhatsApp day and night, in Arabic or English: menu and stock questions, delivery areas, orders, table and salon bookings and trip enquiries. As of October 2026, a restaurant with 600 chats a month, about 6 messages each, pays around $122.99 (about SAR 461) on the Starter plan, plus the payment processing fee.
Updated
Jeddah is the Kingdom’s second-largest city, with about 3.7 million residents in the 2022 census, and its Red Sea commercial hub. Its shops, restaurants, salons and travel agencies answer a steady stream of short, practical questions: is it in stock, do you deliver to my area, is there a table tonight, can I book Thursday? OrcaFlo answers each one in seconds, in Arabic or English, and turns the answer into an order or a booking.
Why it fits Jeddah
Questions that never stop
Opening hours, sizes, colours, prices, delivery fees: the same questions dozens of times a day. It answers each from your own lists, so your staff can serve the customers in front of them.
Late evenings
The busiest hours online in Saudi Arabia are 9 to 11pm (CST, 2024), right when dinner bookings and late orders come in. It replies at 11pm the way it does at 11am.
Residents and visitors
A city that welcomes visitors as well as residents gets messages in Arabic and in English. It replies in the language each customer writes in and switches when they do.
Shoppers buy local
In Saudi Arabia, 93.1% of online shopping happens on local websites (CST, 2024). A Jeddah store that answers on WhatsApp in seconds gives those buyers less reason to move on to the next one.
An evening booking at a Jeddah salon
The same evening, in English, at a restaurant
What it does for a Jeddah business
Restaurants and cafés
Answers hours, menu and delivery-area questions, books tables with party size and time, and can pass allergy questions and large events to your manager.
Online stores
Answers stock, size and delivery questions from your product list, collects the order details and follows up with people who asked a price and went quiet.
Salons and spas
Quotes your service menu, offers open slots, confirms the booking and reminds the client before the appointment.
Travel agencies
Collects destination, dates, travellers and budget, answers from your packages and hands a ready-to-quote brief to an agent. It doesn’t search live flight prices.
Orders, payment and delivery
When a customer is ready to buy, the assistant collects the name, items and delivery address and passes the order to your team; cash-on-delivery orders are logged for your team to confirm. In-chat payment links use Strabl or Ziina, which are UAE payment providers, connected by our team. Ask us about payment links for a Saudi business.
Customers can also send a location pin instead of typing an address. With location understanding switched on, the assistant sees the place and a map link; ask us to switch it on for your business.
New stock, a weekend offer or Ramadan hours can go out as a broadcast to your customer list, one message every 15 minutes and none between 9pm and 9am by default, to protect your number. With those defaults that is about 48 customers a day, so start a long list several days ahead. Appointments, reminders and quiet hours follow your business’s time zone. Sign up with your +966 number and your business starts on Riyadh time (UTC+3); you can change it any time in Setup or in Bot Settings → Time zone & currency.
What a month costs for Jeddah businesses
| Business | Chats a month | Messages a month | Starter plan, after the trial |
|---|---|---|---|
| Restaurant or café | 600 (about 6 messages each) | 3,600 | $122.99 (about SAR 461) |
| Online store | 700 (about 8 messages each) | 5,600 | $182.99 (about SAR 686) |
| Salon or spa | 300 (about 9 messages each) | 2,700 | $95.99 (about SAR 360) |
| Travel agency | 150 (about 14 messages each) | 2,100 | $77.99 (about SAR 292) |
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 3¢ per message. No setup fee. Beyond the first 500, messages are billed weekly, even during the trial. Every customer message and every assistant reply counts, so a quiet week costs less. Riyal figures on this page are the dollar price × 3.75, the riyal’s peg to the US dollar held by the Saudi Central Bank (SAMA).
Cards are charged in UAE dirhams: AED 55.05 a month for Starter (AED 367.25 for Done-for-you), about AED 0.11 per message. Your bank converts that to riyals at its own rate and may add a foreign-currency fee. Every invoice comes with a payment processing fee, shown as its own line. The details are on pricing, and the UAE cost guide shows how other kinds of WhatsApp chatbot are priced.
Popular with Jeddah businesses in
Restaurants and cafés, online stores, salons and spas and travel agencies. Put a WhatsApp link in your Instagram bio, on your Google profile and on your menu QR code: the free WhatsApp link generator has Saudi Arabia (+966) in its country list.
Prices in riyals, the weekend and payment links for the whole Kingdom are on OrcaFlo in Saudi Arabia. Selling to clinics, property buyers or companies in the capital? See Riyadh.
The honest part
OrcaFlo links to your WhatsApp Business app by QR code, the way WhatsApp Web does, so you keep your number, your chats and the app on your phone. It isn’t Meta’s official API or an official WhatsApp app, so there is no green tick, and WhatsApp says linking an unofficial app can lead to a restriction or a ban. To lower that risk, OrcaFlo asks for an account at least 10 days old, sends broadcasts 15 minutes apart by default and holds them during quiet hours, 9pm to 9am. Nothing removes the risk completely.
Pacing matters most for a store or restaurant that sends offers: identical messages to people who never asked for them are what gets numbers reported. How to avoid a WhatsApp Business ban covers the rest, a WhatsApp chatbot without the API compares this route with Meta’s official one, and how OrcaFlo works walks through setup.
Questions
Yes. It books tables with party size and time, and takes pickup or delivery orders, collecting the items and address, then passes each order to your team to confirm. Its instructions can tell it to hand serious allergies and large events to your manager.
Payment links in the chat use Strabl or Ziina, UAE payment providers our team connects for you. Ask us about payment links for a Saudi business. Cash-on-delivery orders are logged for your team.
Yes. It replies in Arabic or English, in whichever the customer writes, and switches if they do. It reads Gulf and Saudi dialect messages and voice notes, and replies in clear, natural Arabic.
It answers from your product list and documents; product cards with photos in the chat come with the official WhatsApp API. Your staff can send photos or videos from WhatsApp on the business phone. Sending from the phone doesn’t pause the assistant, so pause it for that chat in the OrcaFlo inbox first.
Update your hours, menu and offers in the dashboard before the date and it answers from the new version. Ramadan and Eid WhatsApp messages has ready-made texts to tell your customers.
Yes. OrcaFlo is a linked device, like WhatsApp Web, so every chat still appears in the app on your phone and you can reply yourself. A reply from the phone doesn’t pause the assistant: to take a chat over, reply or press pause in the OrcaFlo inbox. Open WhatsApp Business on that phone at least every 14 days, or WhatsApp logs linked devices out.
Related
A WhatsApp AI assistant for Saudi businesses, on the +966 number you already use.
Read more RiyadhTurn Riyadh WhatsApp enquiries into qualified leads and booked appointments.
Read more For restaurants & cafésAnswer every “are you open?” and table request without leaving the pass.
Read more For online stores & product sellersYour best salesperson, answering every WhatsApp order enquiry at 2am.
Read moreStop losing customers to slow replies.
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.