Follow up

Win back the customers who went quiet

Most sales are lost to silence, not to a no. OrcaFlo follows up for you at the right moment, in a friendly way, and stops as soon as the customer answers.

1–2 days+1 week
Follow-up

Follow-ups that run themselves

Timed messages go to people who asked and then stopped replying.

  • A day or two later, then a week after that

    Two default follow-ups, written in your tone: the first a day or two after the customer goes quiet, the last a week later.

  • They stop when the customer replies

    Nobody gets chased after they have answered.

  • You stay in control

    Pause follow-ups for any customer, any time, from their chat.

See what brings people back

The Follow-ups page shows how many sequences started, the reply rate and which message wins customers back most often.

Broadcasts, paced to protect your number

Send an offer or an update to your list without blasting it all at once.

  • A gap between messages

    Broadcasts are spaced out by default, and nothing goes out in quiet hours at night.

  • The right group

    Send to a segment, like past buyers or Hot leads.

Read next

More in Features

Stop losing sales to slow replies.
Let OrcaFlo answer every customer.