Retain

The relationship continues after the sale

Winning a customer is the start. OrcaFlo remembers every conversation, so returning customers are recognised, and it helps you send the right offer to the right people.

VIP
Past buyers
Cold leads
New

Every customer, remembered

Contacts keep their tags, notes, custom fields and every past conversation in one place.

  • Full history

    The assistant and your team see what the customer asked before.

  • Tags and fields

    Sort customers your way, by treatment, budget, area or anything else.

Offers to the right group

Build segments, like VIPs, past buyers or customers who asked about one product, and send them a broadcast.

  • Paced sending

    Broadcasts are spaced out to protect your number.

  • Results

    See how each broadcast did.

Reports you can act on

See how conversations turn into sales, how quickly customers get answers, and how each channel and broadcast performs.

Read next

More in Features

Stop losing sales to slow replies.
Let OrcaFlo answer every customer.