orca.floYour best salesperson, answering every WhatsApp order enquiry at 2am.
If customers message you from Instagram, TikTok or your website, every slow reply is a sale going to someone faster. OrcaFlo answers from your real catalogue, recommends products, collects the order details and follows up with people who went quiet.
Updated
What OrcaFlo does for a store
Knows your catalogue
Prices, sizes, stock notes and delivery areas come from your product list. It never invents a price.
Collects the order
Takes name, address, items and payment preference, and passes the order to your team or shares your payment link.
Chases abandoned chats
Timed follow-ups go to people who asked a price and disappeared, and stop the moment they reply.
Broadcasts new stock
Announce drops and offers to your customer list, paced to protect your number.
From stores already using it
What it looks like
How a hand-over to your team works
It spots a hand-over moment
A complaint, a return or refund request, a wholesale or very large order, or a question your product list doesn’t answer.
It steps back
The assistant hands the chat to your team and pauses itself for that customer, so your staff and the bot never talk over each other.
You get an alert
A notification on your phone or computer (how to turn alerts on), with the whole conversation so far in the panel.
Your team replies, then hands it back
Reply from the panel. When you’re done, press Resume bot and the assistant carries on with that customer.
What it costs
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Your customers’ messages and the assistant’s replies both count.
For example, a store with about 500 WhatsApp conversations a month, at roughly 8 messages each, sends about 4,000 messages. On current pricing that is about $134.99 (around AED 495) for the month on the Starter plan after the free trial, plus the Payment processing fee shown as its own line on each invoice. A quiet month costs less. See pricing for the details.
Questions
It sends payment links in the chat through Strabl, Ziina or MyFatoorah and confirms them automatically, and logs cash-on-delivery orders for your team. The payment itself goes through the provider.
Upload your product list and documents in the dashboard; it answers from them and you can edit them any time. Product cards with photos in the chat come with the official WhatsApp API (product catalog in chat).
Instagram DMs are waiting on Meta’s app review, and TikTok messages on TikTok’s. Today most stores put a WhatsApp button on Instagram and their site, and OrcaFlo also answers website chat, email and Telegram with the same assistant.
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Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.