orca.floChannels
TikTok direct messages
OrcaFlo is getting ready to answer TikTok direct messages with the same assistant that answers your WhatsApp, in the same inbox.
Updated
Status
Coming soon: this works once OrcaFlo’s TikTok approval is complete. Email support@orcaflo-panel.com to be told first.
Get ready now
- Switch your TikTok account to a Business Account (in the TikTok app: Settings → Account → Switch to Business Account). Personal accounts can’t be connected.
- Make sure your knowledge base covers the questions people ask on TikTok, such as prices, location and how to book.
TikTok’s messaging rules
Limited messages
After a customer writes, a business can send a limited number of messages. Each time the customer replies, you can send more.
Handled for you
Once connected, OrcaFlo follows these rules automatically.
Questions
No. TikTok only lets Business Accounts use messaging tools.