orca.floA WhatsApp auto reply that actually answers your customers
Short answer
An AI auto reply for WhatsApp Business answers each customer’s actual question: the price, the next free slot, your location, then books the appointment. OrcaFlo does this on your own WhatsApp number, in English or Gulf Arabic, within seconds. 300 chats a month at about 10 messages each costs around $74.99 on Starter, plus the Payment processing fee (October 2026).
Updated
WhatsApp Business has a free away message and greeting message. They send the same fixed text to everyone, so the customer still waits for a person to answer the real question. OrcaFlo replies to what the customer actually asked, from your own prices and opening hours, and hands the chat to your team when it needs a person.
Away message or AI auto reply?
| WhatsApp Business away message | OrcaFlo AI auto reply | |
|---|---|---|
| What it sends | The same fixed text to everyone | An answer to the customer’s own question |
| Prices and products | No | From your price list, never invented |
| Bookings | No | Offers real free slots, books and reminds |
| Arabic | Whatever you typed once | Replies in the customer’s language, English or Gulf Arabic |
| Follow-ups | No | Follows up people who went quiet, if you switch it on |
| Cost | Free in the WhatsApp Business app | From $14.99 a month + 2¢ per message, after a 14-day free trial. |
How it works
Connect your number
Scan a QR code from the WhatsApp Business app on your phone. You keep your number, your chats and the app.
Give it your facts
Pick a starter pack for your type of business, then add your prices, services, opening hours and the answers to your common questions.
Test it like a customer
Chat with your assistant in the panel before anyone else does. Nothing is sent to customers while you test.
Switch it on
It answers every new message within seconds. Take over any chat with one tap, and it steps back.
What it replies with
Your real prices
Quotes services, products and packages from the list you give it, and is told never to invent a price.
Open appointment slots
Offers times you are free (from your opening hours or Google Calendar), books one and sends a reminder.
The details customers ask for
Location, hours, delivery, payment options, and the photos and links of your products.
A person when it matters
Complaints, big orders and anything it isn’t sure about go to your team with the whole conversation and an alert.
Price, and where to start
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Every invoice comes with a payment processing fee, shown as its own line.
Only need the free away message for now? Here is how to set up WhatsApp auto reply in the Business app, with ready-to-copy messages. Want to see the AI version first? Watch the 2-minute video guides.
Questions
For anything beyond “we’ll get back to you”, yes. The away message sends one fixed text; an AI auto reply answers the actual question, quotes your price and books the appointment, so the customer doesn’t wait for a person.
Yes. OrcaFlo links to the WhatsApp Business app on your phone by QR code, the way WhatsApp Web does, so you keep your number and chat history. You don’t need the WhatsApp Business API, though OrcaFlo connects to it too if you want it.
Yes. It replies in the language the customer writes in, English or Arabic including Gulf dialect, and understands voice notes and photos.
Yes. Test it in the panel before you switch it on, and take over any chat at any time. A draft mode, where a person approves each reply for the first days, is in early access.
Start with a 14-day free trial: your card is needed to start, there is no plan fee until day 15, and your first 500 messages are free. Beyond 500, messages are 2¢ each, billed weekly, during the trial too. After the trial, Starter is $14.99 a month and Done-for-you (we set everything up and keep tuning it) $100 a month, both plus 2¢ per message. Your customers’ messages and your assistant’s replies count; messages you type yourself on your phone don’t. Messages are added up and charged once a week (2¢ is about AED 0.07). Every invoice comes with a payment processing fee, shown as its own line.
Stop losing customers to slow replies.
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.