orca.floInstagram DMs and comments, answered automatically
Connect your Instagram professional account and the same assistant that answers your WhatsApp answers your DMs. Comments, story replies and ad clicks become conversations, all in one inbox. Instagram is included on every plan and its messages are counted like your other channels. New accounts connect it in a few clicks in Channels. Already a customer? Ask us and we’ll switch it on.
Short answer
Yes. OrcaFlo connects to an Instagram professional account through Instagram’s official API and answers DMs in Arabic or English within seconds. It replies to comments on posts and reels with a private message, answers story replies, thanks story mentions and shows ice breakers. Instagram is included on every plan: From $14.99/month + 2¢ per message, 14-day free trial.
Comments that become conversations
When someone comments on your post or reel, OrcaFlo can reply under the comment and send them a private message. If they answer, the assistant carries on the chat.
Every post, or the ones you pick
Choose every post and reel, or only certain posts. Ads work too: paste the ad’s post ID.
Only when they ask
Limit a rule to words like “price” or “info”, or answer every comment.
Ready templates
Start from Price in DM, Link in DM, Giveaway entry or Book now, and change the words.
Fair to your followers
One automatic reply per person per post. Meta allows one private reply per comment, within 7 days.
Keyword replies in DMs
Tell people to “DM us PRICE”. When the DM matches your keyword, a fixed reply goes out instantly, and then the assistant takes over. Upper or lower case, punctuation, emoji and Arabic letter variants (like أ/ا or ة/ه) don’t get in the way.
Stories and first questions
Small touches that start more chats.
Story mentions
An optional thank-you message when someone mentions you in their story, at most once a day per person.
Story replies
Keyword rules for replies to your stories. Anything else is answered by the assistant, which knows it was a story reply.
Ice breakers
Up to 4 questions new visitors can tap, like “What are your prices?”, with your answer or the assistant’s.
From your ads to a sale
When someone taps a click-to-Instagram ad, the assistant knows which ad it was. It greets them about that offer, then asks up to 3 of your qualifying questions. You can also write a different first message for each ad.
Product cards
Coming soon: products from your product list as cards with photo, price and an order button.
Photos and voice notes
The assistant understands what customers send, not only text.
Good to know
You need an Instagram professional account (Business or Creator); Instagram connects with your Instagram login, no Facebook Page needed. Replies go out within 24 hours of a customer’s last message. OrcaFlo uses Instagram’s official API. It doesn’t send broadcasts on Instagram.
Questions people ask
How do I auto reply to Instagram comments?
Connect your Instagram professional account under Channels, then add a comment rule: pick every post and reel or only some, limit it to words like “price” if you want, and start from a template such as Price in DM. Each commenter gets a reply under the comment and a private message; if they answer, the assistant carries on the chat. Meta allows one private reply per comment, within 7 days.
Does it reply to Instagram DMs in Arabic?
Yes. It replies in the language the customer writes in: Gulf Arabic, Modern Standard Arabic or English. Keyword rules ignore Arabic letter variants like أ/ا and ة/ه, so “السعر” and “السعر؟” both match.
Do I need a Facebook Page to connect Instagram?
No. Instagram connects with your Instagram login. You need an Instagram professional account (Business or Creator).
How much does Instagram automation cost?
Instagram is included on every plan, and its messages are counted like your other channels: From $14.99/month + 2¢ per message, 14-day free trial.
Can it send broadcasts on Instagram?
No. Replies go out within 24 hours of a customer’s last message, and OrcaFlo doesn’t send broadcasts on Instagram. For offers to a list, use WhatsApp broadcasts.