orca.floA WhatsApp receptionist for your clinic that never puts a patient on hold.
Most patients now message before they call. OrcaFlo answers those WhatsApp messages in seconds (prices, doctors, timings, insurance, directions) and books the appointment, in Arabic or English. Anything clinical goes straight to your team.
Updated
What patients ask your clinic on WhatsApp
- How much is a consultation, and do you accept my insurance?
- Which doctor should I see for this, and when are they in?
- Do you have anything this evening or on Saturday?
- Where are you, and is there parking?
- How long does the procedure take, and what’s the aftercare?
- Can I move my appointment to next week?
What OrcaFlo does for a clinic
Books into real slots
Offers open times from your schedule, confirms the booking and reminds the patient before the visit. Fewer no-shows, and no reception call list.
Answers from your price list
Consultation fees, packages and insurance partners come from what you give it. It never makes up a price or a policy.
Hands clinical questions to people
Symptoms, results and anything medical are handed to your staff with the whole conversation, and you get an alert on your phone.
Follows up after the visit
Timed follow-ups bring patients back for reviews and repeat treatments, and stop the moment they reply.
From a UAE dental clinic
What it looks like
Good to know
OrcaFlo handles the front desk, not medicine. Its instructions tell it never to diagnose or advise on treatment, and you decide which topics always go to a person.
It connects to the WhatsApp Business number your patients already have, so there’s no new number to announce. Read how to keep that number safe before you switch on any automation, and see what to put in your auto replies.
Questions
It can route by speciality using the information you give it, for example “skin concerns go to dermatology”. It won’t assess symptoms; anything that needs clinical judgement is handed to your team.
OrcaFlo books into its own calendar, with your working hours, blackout days and doctors. Connect Google Calendar and it only offers times you’re free and adds every booking there; if you use Calendly, it can share your Calendly link in the chat. Your staff see every booking in the dashboard.
Yes, Arabic including Gulf dialect, and English. It replies in the language the patient writes in.
Yes. It reminds the patient before the visit, and timed follow-ups can bring them back for reviews and repeat treatments.
Related
Fill your salon’s diary from WhatsApp, even while your team is with clients.
Read more DubaiA WhatsApp AI chatbot that answers Dubai customers in seconds.
Read more GuideHow to set up automatic replies on WhatsApp Business
Read more For gyms, studios & wellnessTurn “how much is membership?” into a booked trial session.
Read moreStop losing customers to slow replies.
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.