orca.floMessenger
Facebook Messenger, answered automatically
Connect your Facebook Page and the assistant answers Messenger the way it answers WhatsApp, in the same inbox, with the same contacts, pipeline and hand-over to your team. Messenger is included on every plan and its messages are counted like your other channels. New accounts connect their Page in a few clicks in Channels. Already a customer? Ask us and we’ll switch it on.
Short answer
Yes. Connect your Facebook Page and OrcaFlo answers Messenger automatically through Messenger’s official API, in Arabic or English, in the same inbox as WhatsApp and Instagram. It greets people from click-to-Messenger ads, and Lead Ads form leads get a first WhatsApp message during business hours. Messenger is included on every plan: From $14.99/month + 2¢ per message, 14-day free trial.
Everything your Page needs
Fixed replies and buttons for your Facebook Page, next to the assistant.
Comment to DM
Instagram posts and reels only for now. Replies to Facebook Page comments need a further Meta approval.
Keyword replies
A fixed reply the moment someone messages your keyword, then the assistant carries on.
Get Started and menu
A welcome for people messaging you for the first time, and a menu that sends a reply or opens a link.
Ice breakers
Up to 4 questions people can tap before they write.
Leads from Facebook ads
Two kinds of ads, both handled.
Click-to-Messenger ads
The assistant greets people about the ad they tapped and asks up to 3 qualifying questions.
Lead Ads forms
Each lead who leaves a phone number becomes a contact in OrcaFlo, and the assistant sends them a first WhatsApp message during business hours.
Your team stays in charge
Messenger chats sit next to WhatsApp and Instagram, with lead temperature, stages and hand-over. Replies go out within 24 hours of a customer’s last message. To connect, you need to be an admin of the Page. OrcaFlo uses Messenger’s official API.
Questions people ask
How do I set up an auto reply on Facebook Messenger?
Connect your Facebook Page under Channels (you need to be an admin of the Page). The assistant then answers every message. Add a Get Started welcome, a menu, ice breakers or keyword replies if you also want fixed answers.
Does it work with Facebook Lead Ads?
Yes. Each lead who leaves a phone number in your Lead Ads form becomes a contact in OrcaFlo, and the assistant sends them a first WhatsApp message during business hours.
Can it reply to Facebook Page comments?
Not yet. Comment to DM works on Instagram posts and reels; replies to Facebook Page comments need a further Meta approval.
How much does Messenger automation cost?
Messenger is included on every plan, and its messages are counted like your other channels: From $14.99/month + 2¢ per message, 14-day free trial.