The official WhatsApp Business API for UAE businesses, with an AI that answers
Short answer
OrcaFlo connects your number to Meta’s Official WhatsApp Business API (Cloud API), and you keep the WhatsApp Business app on the same number. Meta bills its fees to your own account: AED 0.0576 per reply to a UAE number after the first 1,000 a month. OrcaFlo costs from $14.99 a month + 2¢ per message, after a 14-day free trial.
Updated
Most WhatsApp Business API providers sell you access to Meta’s platform and then charge again for a chatbot, seats or AI credits. OrcaFlo starts from the other end: an AI assistant that answers your customers in Gulf Arabic and English, books and follows up, and that can run on Meta’s official API. Meta’s per-message fees go straight to Meta, on your own account.
How to connect the official API
Open Channels in OrcaFlo
Choose the Official WhatsApp Business API and sign in with Facebook. Meta’s own sign-up window opens.
Pick your business and number
Select or create your Meta business portfolio and WhatsApp Business account, and connect the number you already use in the WhatsApp Business app.
Keep the app
Your WhatsApp Business app keeps working on the same number, so your team can still read and reply on the phone.
Your assistant switches over
It switches on by itself. If the number was linked by QR code before, that link stays as a 7-day backup, so the assistant never answers twice.
Meta’s fees for UAE numbers (1 October 2026)
| Message | Meta’s fee per delivered message |
|---|---|
| Reply inside the 24-hour customer-service window (service) | AED 0.0576, after the first 1,000 a month on each business number |
| Utility template (order and booking updates) | AED 0.0576 |
| Authentication template (codes) | AED 0.0576 |
| Marketing template (offers, broadcasts) | AED 0.2115 |
What OrcaFlo adds on top of the API
The API on its own only moves messages. OrcaFlo answers them: it quotes your own prices and services, offers real free slots and books them with reminders, sends payment links, follows up customers who went quiet, keeps every chat in one inbox with Instagram and Messenger, and hands a chat to your team with an alert when a person is needed.
Messages outside Meta’s 24-hour window need a Meta-approved template. You create templates in OrcaFlo and send them to Meta for approval, then track each one’s status (how templates work). Work out Meta’s fees for your own volume with the UAE WhatsApp cost calculator.
Official API or QR link?
| Official WhatsApp Business API | QR link to the WhatsApp Business app | |
|---|---|---|
| Keep the WhatsApp Business app | Yes, on the same number | Yes |
| Meta’s per-message fees | Yes, billed by Meta to your account | None |
| Messages after 24 hours | Meta-approved templates | Normal messages, sent with care |
| Ban risk from the connection | None: it is Meta’s own platform | Some: WhatsApp doesn’t allow unofficial apps |
| Verified badge | You can ask Meta for it | No |
Price
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Every invoice comes with a payment processing fee, shown as its own line. Meta’s API fees are separate and billed by Meta. More: what the API costs in the UAE and the Business app vs the API.
Questions
Yes. OrcaFlo connects the API with coexistence, so the WhatsApp Business app keeps working on the same number and your team can still read and reply on the phone.
Per delivered message to a UAE number: AED 0.0576 per reply after the first 1,000 a month, AED 0.0576 per utility or authentication template and AED 0.2115 per marketing template (Meta’s rate card effective 1 October 2026). Meta bills these to your own WhatsApp Business account.
No. OrcaFlo’s price is the same on the API and on the QR link: From $14.99 a month + 2¢ per message, after a 14-day free trial. Meta’s fees are the only extra, paid to Meta.
The API switches on by itself. A number already linked by QR code keeps that link as a 7-day backup, and the assistant never answers the same message twice.
Not from OrcaFlo: the verified badge comes from Meta. On the official API you can ask Meta for it.
Yes. It replies in the language the customer writes in, English or Arabic including Gulf dialect, and understands voice notes and photos, on either connection.
Stop losing customers to slow replies.
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.