orca.floAnswer every “are you open?” and table request without leaving the pass.
During service nobody has time for WhatsApp. OrcaFlo answers menu and allergen questions from your menu, takes table reservations, collects order details for your team and tells people your hours and location, so the phone stops buzzing and the tables still fill.
Updated
What it handles
- Opening hours, location, parking and delivery areas
- Menu, prices and what’s vegetarian or contains nuts (from your menu)
- Table reservations with party size and time
- Order details for pickup or delivery, passed to your team to confirm
- Private dining and event enquiries, handed to your manager
What it looks like
Allergies go to people
OrcaFlo answers from the menu information you give it. Tell it which questions (serious allergies, for example) must always go to a person, and it will hand them over with an alert.
How a hand-over to your team works
It spots a hand-over moment
A serious allergy, a complaint about a meal, a large group or an event booking, or anything you’ve told it to always pass on.
It steps back
The assistant hands the chat to your team and pauses itself for that customer, so your staff and the bot never talk over each other.
You get an alert
A notification on your phone or computer (how to turn alerts on), with the whole conversation so far in the panel.
Your team replies, then hands it back
Reply from the panel. When you’re done, press Resume bot and the assistant carries on with that customer.
What it costs
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Your customers’ messages and the assistant’s replies both count.
For example, a café with about 200 WhatsApp conversations a month, at roughly 6 messages each, sends about 1,200 messages. On current pricing that is about $50.99 (around AED 187) for the month on the Starter plan after the free trial, plus the Payment processing fee shown as its own line on each invoice. A quiet month costs less. See pricing for the details.
Questions
No. It handles the customers who message you directly on WhatsApp, often your regulars, and passes their orders to your team.
It can share your payment link and hand larger bookings to your manager to confirm.
Yes. It replies in Arabic, including Gulf dialect, or English, in whichever language the customer writes.
Edit the menu and hours in the dashboard and it answers from the updated version. For Ramadan or holiday hours, update them before the date.
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Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.