Get the full trip brief before your agent even opens the chat.
Every quote starts with the same questions. OrcaFlo asks them the moment someone messages (where, when, how many, what budget, which hotel standard), answers package and visa-service questions from your information, and hands your agents a complete brief.
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What it handles
- Collecting destination, dates, travellers and budget
- Answering questions about your packages and tours
- Visa-service and document checklists you provide
- Handing ready-to-quote leads to an agent with an alert
- Following up on quotes that went quiet
What it looks like
How a hand-over to your team works
It spots a hand-over moment
A brief that is complete and ready to quote, a group or corporate booking, a change to a confirmed trip, or a complaint.
It steps back
The assistant hands the chat to your team and pauses itself for that customer, so your staff and the bot never talk over each other.
You get an alert
A notification on your phone or computer (how to turn alerts on), with the whole conversation so far in the panel.
Your team replies, then hands it back
Reply from the panel. When you’re done, press Resume bot and the assistant carries on with that customer.
What it costs
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Your customers’ messages and the assistant’s replies both count.
For example, an agency with about 200 WhatsApp conversations a month, at roughly 12 messages each, sends about 2,400 messages. On current pricing that is about $86.99 (around AED 319) for the month on the Starter plan after the free trial, plus the Payment processing fee shown as its own line on each invoice. A quiet month costs less. See pricing for the details.
Questions
No. It doesn’t search airlines or hotels. It gathers the brief and answers from your own package information; your agents quote.
It answers from the packages and documents you give it. Your agents can step into any chat to send brochures or itineraries.
Yes. Timed follow-ups check back with people who received a quote and went quiet, and stop as soon as they reply.
Related
Qualify enquiries and book consultations while you’re with clients.
Read more GuideWhatsApp follow-ups that bring customers back (without annoying them)
Read more DubaiA WhatsApp AI chatbot that answers Dubai customers in seconds.
Read more OrcaFlo vs hiringAn AI assistant or another person on WhatsApp?
Read moreStop losing customers to slow replies.
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.
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