orca.floAn AI assistant or another person on WhatsApp?
The usual fix for slow WhatsApp replies is to hire someone. That works until they’re on a break, off shift, on another chat or on leave. Here is how an AI assistant compares, and where a person is still the right call.
Updated
Side by side
| OrcaFlo | A receptionist or sales agent | |
|---|---|---|
| Hours | Every hour, every day, holidays included | Their shift; cover needed for evenings, weekends and leave |
| Reply time | Seconds, even with many chats at once | Minutes to hours when busy or off shift |
| Cost | From $14.99 a month + 3¢ per message, after a 14-day free trial. | Monthly salary plus visa, insurance, and any commission |
| Languages | Gulf Arabic and English, switching per customer | Whatever they speak |
| Follow-ups and the CRM | Automatic, every time | When they remember |
| Judgement, empathy, big deals | Hands these to your team with the whole chat | Where people are best |
What would you pay?
Work out your own monthly cost
- Messages (customer and assistant): 3,000
- No Meta fee: connects to your WhatsApp app
OrcaFlo costs about $1,120 less a month at this volume.
Estimates from public prices, checked 7 October 2026. Meta’s fee is an estimate from its rate card. Your volume and their quote decide the real number.
The best answer is usually both
OrcaFlo answers the repetitive questions (prices, timings, availability, bookings) instantly and at any hour (at PeakLabs that’s 74% of chats with no human involved), and hands the conversations that need a person to your team with the whole chat and an alert. Your staff spend their time on the customers who are ready to buy or need care, instead of typing the same price for the tenth time today.
Want to go gently? With Shadow Launch (early access), the assistant drafts each reply for your receptionist to send, edit or skip, and only takes over a topic once its drafts are reliably right.
What changes for your team
It sells, not just answers
Quotes from your price list, books real slots, sends payment links, follows up people who went quiet and fills your CRM pipeline on its own. Hard questions go to your team with the whole chat.
Arabic that sounds like the Gulf
Replies in the language the customer writes in, Gulf Arabic or English, switching per customer, and understands voice notes and photos. Voice replies (it answers a voice note with a voice note) are in early access.
Go live gently
Shadow Launch: for your first days the assistant drafts each reply and a person sends, edits or skips it. Topics switch to automatic once the drafts are reliably right. Early access.
You know before your customers do
The WhatsApp health light shows green, yellow or red for your number’s connection and delivery. If it goes red you get a notification and an email, with what to do.
Your whole team, no seat fees
Add as many staff as you like, each with their own login and role. The price is per message, not per person.
A person answers
Questions, changes and cancelling all go to a real person on the OrcaFlo team at support@orcaflo-panel.com, not a ticket bot.
Questions
Most customers care about a fast, correct answer. OrcaFlo writes naturally in their language and hands over the moment someone asks for a person.
It takes the repetitive part of the job. Your team keeps the conversations that need judgement, and gets alerted when a customer is ready.
Use the calculator above with your salary figure. For most small businesses OrcaFlo costs a fraction of one full-time salary, and it works the night shift too.
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Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.