orca.floQuote and book home-service visits on WhatsApp in seconds.
Home-service customers usually book whoever answers first. OrcaFlo replies in seconds, asks the questions you need for a quote (area, property size, service), quotes from your price list and books the visit.
Updated
From a UAE home-services company
In their words
“Before OrcaFlo our office team had to manually collect the service requirement, location, preferred time and other details from every new enquiry. Our average response time was 40 to 45 minutes during working hours, and obviously much longer after closing. Now new enquiries are answered within 10 seconds, and around 55% reach our team with the basic information already collected.” Operations team, a national UAE home-services company (name withheld by request).
What OrcaFlo does
Quotes from your price list
Deep cleaning by bedroom count, AC service per unit, pest control by property size. Whatever your pricing is.
Books visits
Offers open slots in the customer’s area and sends a reminder before the team arrives.
Brings customers back
Follow-ups remind customers when their next AC service or cleaning is due.
Hands over the unusual
Big jobs, complaints and anything unclear go to your team with the full chat.
What it looks like
How a hand-over to your team works
It spots a hand-over moment
A large or unusual job that needs a site visit, a complaint about a previous visit, or a customer who asks for a person.
It steps back
The assistant hands the chat to your team and pauses itself for that customer, so your staff and the bot never talk over each other.
You get an alert
A notification on your phone or computer (how to turn alerts on), with the whole conversation so far in the panel.
Your team replies, then hands it back
Reply from the panel. When you’re done, press Resume bot and the assistant carries on with that customer.
What it costs
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Your customers’ messages and the assistant’s replies both count.
For example, a cleaning company with about 600 WhatsApp conversations a month, at roughly 8 messages each, sends about 4,800 messages. On current pricing that is about $158.99 (around AED 583) for the month on the Starter plan after the free trial, plus the Payment processing fee shown as its own line on each invoice. A quiet month costs less. See pricing for the details.
Questions
Yes. Put your areas and prices in its information, and it will quote accordingly.
It books each visit into your open slots, and follow-ups can remind customers when their next clean or AC service is due.
Yes. Every booking and conversation is in the dashboard, and staff can take over any chat with one tap.
Related
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Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.