Answer every parent’s question on WhatsApp, and book the trial class.
Parents compare several centres at once, usually in the evening. OrcaFlo answers course, level, fee and timing questions from your own information, books assessments or trial classes, and follows up with families who haven’t enrolled yet.
Updated
What it handles
- Courses, levels, ages and class sizes
- Fees, terms and sibling discounts (from your price list)
- Timetables, branches and online options
- Booking placement tests and trial classes
- Follow-ups before term starts
What it looks like
How a hand-over to your team works
It spots a hand-over moment
A fee dispute or refund request, a question about learning support for a particular child, a complaint, or anything you’ve marked as staff-only.
It steps back
The assistant hands the chat to your team and pauses itself for that customer, so your staff and the bot never talk over each other.
You get an alert
A notification on your phone or computer (how to turn alerts on), with the whole conversation so far in the panel.
Your team replies, then hands it back
Reply from the panel. When you’re done, press Resume bot and the assistant carries on with that customer.
What it costs
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Your customers’ messages and the assistant’s replies both count.
For example, a tutoring centre with about 250 WhatsApp conversations a month, at roughly 8 messages each, sends about 2,000 messages. On current pricing that is about $74.99 (around AED 275) for the month on the Starter plan after the free trial, plus the Payment processing fee shown as its own line on each invoice. A quiet month costs less. See pricing for the details.
Questions
It replies in whichever language each person writes in.
Yes. Any chat, at any moment, with one tap. OrcaFlo stays out until you hand it back.
Yes. It offers open slots in your timetable, confirms the booking and sends a reminder before it.
Yes. Timed follow-ups go to families who asked but didn’t enrol, and stop as soon as they reply.
Related
Qualify enquiries and book consultations while you’re with clients.
Read more GuideHow to set up automatic replies on WhatsApp Business
Read more Abu DhabiWhatsApp replies in proper Arabic for your Abu Dhabi customers.
Read more GuideWhatsApp follow-ups that bring customers back (without annoying them)
Read moreStop losing customers to slow replies.
Free for 14 days, then from $14.99 a month + 3¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.
orca.flo