Guide

How to take payments on WhatsApp in the UAE

Short answer

To get paid inside a WhatsApp chat in the UAE, send a payment link from a provider such as Ziina or Strabl, or confirm cash on delivery. OrcaFlo’s assistant sends the link once your account is connected, confirms payment automatically and logs cash-on-delivery orders. From $14.99 a month + 2¢ per message, after a 14-day free trial.

Updated

Most UAE customers who order on WhatsApp want to pay without leaving the chat. A payment link does that: they tap, pay by card or Apple Pay where the provider supports it, and you see the payment. Here are the options and how to automate them.

Ways to get paid on WhatsApp

OptionHow it worksGood for
Payment linkYou send a link from your payment provider; the customer pays on its pageBookings, deposits, online orders
Cash on deliveryThe order is confirmed in the chat and paid at the doorStores whose customers prefer COD
Bank transferYou send account details; someone checks the receipt by handLarge B2B orders (slow to confirm)

How OrcaFlo takes payments in the chat

1

We connect your provider

The OrcaFlo team connects your Strabl or Ziina account.

2

The assistant sends the link

When a customer is ready to order or book, it sends the payment link in the chat with the right amount.

3

Payment is confirmed automatically

The order is marked paid when the payment comes through, and your team sees it.

4

Or cash on delivery

If the customer prefers to pay at the door, the assistant logs a cash-on-delivery order for your team.

Tips

Send the link when the customer has said yes, not in the first message. Confirm what they’re paying for in the same message. And follow up once if a link isn’t paid after a while: OrcaFlo can follow up customers who went quiet.

No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. More for online stores.

Questions

Yes, with a payment link from a provider such as Ziina or Strabl that opens from the chat, or by cash on delivery. OrcaFlo sends and confirms the link for you once your account is connected.

Stop losing customers to slow replies.

No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.