How to take payments on WhatsApp in the UAE
Short answer
To get paid inside a WhatsApp chat in the UAE, send a payment link from a provider such as Ziina or Strabl, or confirm cash on delivery. OrcaFlo’s assistant sends the link once your account is connected, confirms payment automatically and logs cash-on-delivery orders. From $14.99 a month + 2¢ per message, after a 14-day free trial.
Updated
Most UAE customers who order on WhatsApp want to pay without leaving the chat. A payment link does that: they tap, pay by card or Apple Pay where the provider supports it, and you see the payment. Here are the options and how to automate them.
Ways to get paid on WhatsApp
| Option | How it works | Good for |
|---|---|---|
| Payment link | You send a link from your payment provider; the customer pays on its page | Bookings, deposits, online orders |
| Cash on delivery | The order is confirmed in the chat and paid at the door | Stores whose customers prefer COD |
| Bank transfer | You send account details; someone checks the receipt by hand | Large B2B orders (slow to confirm) |
How OrcaFlo takes payments in the chat
We connect your provider
The OrcaFlo team connects your Strabl or Ziina account.
The assistant sends the link
When a customer is ready to order or book, it sends the payment link in the chat with the right amount.
Payment is confirmed automatically
The order is marked paid when the payment comes through, and your team sees it.
Or cash on delivery
If the customer prefers to pay at the door, the assistant logs a cash-on-delivery order for your team.
Tips
Send the link when the customer has said yes, not in the first message. Confirm what they’re paying for in the same message. And follow up once if a link isn’t paid after a while: OrcaFlo can follow up customers who went quiet.
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. More for online stores.
Questions
Yes, with a payment link from a provider such as Ziina or Strabl that opens from the chat, or by cash on delivery. OrcaFlo sends and confirms the link for you once your account is connected.
Strabl and Ziina for payment links in the chat, connected by the OrcaFlo team, plus cash-on-delivery orders logged for your team.
Yes. The payment is confirmed automatically and the order is marked paid, so your team doesn’t have to check by hand.
Yes. If the customer prefers to pay at the door, the assistant logs a cash-on-delivery order for your team.
Stop losing customers to slow replies.
No plan fee for 14 days and your first 500 messages free, then from $14.99 a month + 2¢ per message. No setup fee. Let OrcaFlo answer tomorrow’s messages.